Workplace trauma support · Ireland & UAE
Critical Incident Response & Staff Support
Calm, professional support for organisations following a distressing or traumatic workplace incident—helping leaders respond sensitively and staff access appropriate care.
A measured response matters
What is a critical incident?
It may leave employees feeling shocked, overwhelmed, frightened or temporarily unable to cope in their usual way.
A serious injury, sudden death, assault, robbery or other distressing event can affect people in very different ways. Early support should be calm, compassionate and proportionate—giving staff clear information, helping managers communicate sensitively and identifying anyone who may need additional care.
How we can help
A coordinated response for staff and managers
Support can be adapted to the incident, the organisation and the needs of the people affected.
Initial consultation
Prompt guidance for the organisation on immediate priorities, communication and suitable next steps.
Staff support
On-site or remote psychological support, clear information and a confidential opportunity to discuss individual needs.
Manager guidance
Helping leaders recognise common stress reactions, respond sensitively and avoid placing pressure on affected staff.
Follow-up
Short-term monitoring and guidance on referral pathways where distress continues or begins to affect daily functioning.
When support may be needed
Incidents can occur in any workplace
Critical incident support is not limited to emergency services or traditionally high-risk occupations.
What managers may notice
Possible signs of traumatic stress
These signs are not proof of a particular condition, but a marked or persistent change may indicate that an employee would benefit from support.
Led by Dr John Crimmins
More than 25 years supporting people and organisations
Dr John Crimmins brings extensive experience in psychotherapy, workplace trauma and critical incident response, helping organisations provide calm, sensitive and appropriately timed support.
What happens when you contact us
A clear first conversation
Tell us what happened
We establish the nature of the incident, who has been affected and what support is already in place.
Agree the response
We recommend a proportionate plan, including timing, delivery method and guidance for managers.
Support and review
We provide the agreed response and identify any appropriate follow-up or referral needs.
Speak with us
Need guidance following a workplace incident?
Contact The Behaviour Institute to discuss an appropriate response for your organisation.
This is not an emergency service. If someone is in immediate danger in Ireland, call 112 or 999.
